Identify a Locker Lock, Key or Replacement Part
Send Us the Details and We Will Help Identify It
If you have an existing locker but do not know which replacement locker lock, locker key or spare part you need, send us the information you have and clear photographs.
You do not need to know the manufacturer or part number before contacting us. Visible markings, key numbers, the locker make and photographs of the front and rear of the component can often provide the clues needed to narrow the options.
Photographs That Help Us Identify Locker Parts
If possible, include several clear photographs rather than one close-up. The most useful views are:
- Front of the lock or component, including any logo, number or marking.
- Rear of the lock, including the fixing, cam and surrounding door preparation where safely accessible.
- The key, including any stamped number or code.
- The complete locker door, so we can see the type of locker and how the part is fitted.
- Manufacturer label or badge if one is present.
Do not dismantle equipment or remove a lock simply to take a photograph if it is not safe or practical to do so.
What Happens Next?
Useful Identification Tips
- Copy key numbers and lock markings exactly, including letters and leading zeros.
- A photograph of an intact working locker beside the damaged one can be useful.
- For a lock, include the rear fixing and cam if these can be photographed safely.
- For hinges, handles and fittings, include an overall view and a close-up with approximate dimensions.
- If you know the original locker manufacturer or order reference, include it even if the installation is old.
If the issue affects a large number of lockers rather than one component, see our locker servicing, repairs and refurbishment service.
Locker Part Identification FAQs
Can you identify a locker lock from a photograph?
Often, yes. Clear photographs of the front and rear of the lock, the cam or fixing arrangement, the locker door and any visible manufacturer markings can help narrow the likely lock type and compatible replacement options.
What photographs should I send for a replacement locker lock?
Send the lock face, rear of the lock where safely accessible, cam or locking arm, surrounding door preparation and an overall photograph of the locker door. Include any stamped numbers, logos or model markings.
Can you identify a replacement locker key from the number?
Many locker keys can be identified from a combination of manufacturer, key series and key number. Enter the code exactly as shown and include a photograph of the key and lock where possible.
What if I do not know the locker manufacturer?
You can still send an identification request. Photographs of the complete locker, door, lock, hinges, labels and other distinctive details may help identify the manufacturer or narrow the compatible part type.
Can you identify parts for lockers not supplied by Total Locker Service?
Yes. Total Locker Service supports existing lockers from a wide range of manufacturers. Identification depends on the information available and whether compatible replacement components can still be sourced.
Can an obsolete locker lock be replaced with a different type?
Sometimes. Compatibility depends on the door preparation, fixing method, door thickness, cam position and available space. If the original lock is obsolete, we can consider practical replacement or upgrade options where suitable.
Do I need to remove the lock before sending photographs?
No. Do not dismantle a locker simply for identification. Send the clearest photographs you can obtain safely. If a rear view is already accessible, include it, but otherwise we can first assess the information available.