Digilock Cue RFID Locker Locks
Digilock Cue RFID Locker Locks
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Features
Digilock Cue RFID Locker Locks
Digilock Cue RFID locker locks provide contactless locker access using compatible RFID cards, wristbands, key fobs and stickers. They are suitable for new locker installations and compatible retrofit projects in schools, workplaces, leisure facilities and changing rooms. The standard front unit has a brushed-nickel finish and an integrated pull handle.
Choose a Deadbolt or Deadlatch
The Cue RFID product selector offers two rear-locking mechanisms. Deadbolt supports shared use or assigned use; its 12.7 mm motorised bolt is operated using the authorised credential. Deadlatch is intended for assigned use and uses a 12.7 mm spring-loaded latch that secures the door when closed. It is not the appropriate choice for a shared day-use locker requiring a new user on each cycle.
For the complete operating-mode and mechanism comparisons, refer to the Specification section below. Confirm the required mechanism before ordering, rather than assuming the two rear units are interchangeable with the existing locker door.
Shared and Assigned Locker Access
In shared use, a visitor selects an available locker and uses a compatible credential for that visit. When the locker is vacated, another visitor may use it. In assigned use, specified credentials are registered to a particular locker for continuing use. Digilock's assigned-use RFID setup supports up to 20 user credentials per lock, subject to the supported credential configuration.
RFID Credentials and Management
Cue RFID locks must be prepared using compatible Digilock programming and management credentials. Authorised managers can override user access and provide inspection access. The electronic management-key system can also provide temporary external power if the internal batteries are exhausted. Existing staff or membership cards should be tested for compatibility before placing a bulk order.
Mobile phone operation is available only where the specific lock includes compatible Digilock Mobile Access functionality. Do not assume Bluetooth or mobile access is included in either standard item selected on this page.
Battery Operation and Maintenance
Cue RFID locks use four AA batteries, with no mains wiring required. Digilock states up to 75,000 RFID operations under average-use conditions; this is not a guaranteed replacement interval. Arrange battery checks and retain management credentials for installations with large numbers of lockers.
Check the Existing Door Before Retrofitting
Before ordering, verify the door material and thickness, handing, current mounting holes, lock cut-out, strike alignment and clearance behind the door. The manufacturer offers separate drawings for the two mechanisms: Cue RFID deadbolt specification and Cue RFID deadlatch specification. Do not drill or cut the door until the selected drawing has been checked.
If you are unsure about a replacement, use our locker part identification service. Alternatively, compare the Cue keypad lock, view other RFID locker locks or browse our Digilock range.
Specification
Please see our technical documentation for this product below Cue RFID deadbolt specification
Please see our technical documentation for this product below Cue RFID deadlatch specification
Digilock Cue RFID Locker Lock Specification
Digilock Cue RFID locker locks provide battery-powered, contactless access for lockers used in workplaces, schools, universities, gyms, leisure centres and changing facilities. Users operate the lock by presenting a compatible RFID card, wristband, key fob or sticker.
The Cue RFID range is available with a motorised deadbolt or deadlatch. Deadbolt models can support shared-use or assigned-use operation. Deadlatch models are intended for assigned-use lockers and secure automatically when the locker door is closed.
Compatibility depends on the locker-door material, thickness, handing, existing cut-outs, fixing positions and clearance behind the door. Check the relevant technical drawing before drilling, modifying or ordering a replacement locker door.
Product Specification
| Manufacturer | Digilock |
|---|---|
| Product range | Cue electronic locker locks |
| User interface | Contactless RFID reader |
| Compatible credential formats | Compatible RFID cards, wristbands, key fobs and adhesive stickers |
| Operating modes | Shared use or assigned use, depending on the mechanism |
| Locking mechanisms | Motorised deadbolt or motorised deadlatch |
| Bolt or latch size | 12.7 mm |
| Power supply | Four AA batteries |
| Published battery performance | Up to 75,000 RFID cycles based on average use |
| Standard finish | Brushed nickel |
| Alternative finishes | Custom finishes may be available on request |
| Handle | Integrated pull handle |
| Installation | Battery-powered, wire-free locker installation |
| Management functions | Authorised override, inspection, audit and temporary external power using compatible Digilock management credentials |
| Assigned user capacity | Up to 20 compatible user credentials per assigned-use lock |
| Typical applications | Workplace lockers, school lockers, university lockers, gym lockers, leisure lockers and changing-room storage |
Shared-Use and Assigned-Use Modes
Select the operating mode according to whether lockers are used temporarily by different people or permanently allocated to particular users.
| Operating mode | How it works | Typical locations |
|---|---|---|
| Shared use | A user selects an available locker and presents an RFID credential to secure it. The same credential is presented to reopen the locker. Once opened and vacated, the locker becomes available for another user. | Gyms, leisure centres, swimming pools, visitor lockers and day-use changing rooms |
| Assigned use | One or more authorised credentials are registered to a specific locker. The locker remains allocated to those users until the credentials are removed or replaced. | Workplaces, schools, universities and permanent member storage |
Deadbolt and Deadlatch Comparison
| Mechanism | Operation | Available modes |
|---|---|---|
| Motorised deadbolt | A solid 12.7 mm motorised bolt extends into the locker frame to secure the door. The user presents the relevant credential to lock or unlock the locker. | Shared use or assigned use |
| Motorised deadlatch | A 12.7 mm spring-loaded latch automatically secures the locker when the door is closed. | Assigned use |
Choose a deadbolt where shared-use operation is required or where an assigned user will actively relock the locker. Choose a deadlatch for an assigned-use locker that should secure automatically when the door closes.
RFID Credential Options
| Credential | Typical use | Selection consideration |
|---|---|---|
| RFID card | Staff, students and permanent members | Convenient where users already carry an identity or access card |
| RFID wristband | Gyms, swimming pools and leisure centres | Suitable where users need to keep the credential with them while changing, exercising or swimming |
| RFID key fob | Staff, members and assigned users | Compact credential that can be carried with an existing set of keys |
| RFID sticker | Existing cards, passes or mobile-device cases | Confirm compatibility and positioning before issuing credentials |
Existing access-control or membership credentials should not be assumed to be compatible. Confirm the credential technology and test a sample before ordering a complete locker-lock system.
Programming and Management
Cue RFID locks are supplied with factory-default settings and must be prepared for use with compatible Digilock programming and management credentials. A Programming Key and at least one Manager Key or Manager RFID Credential are required during initial setup.
| Credential | Primary function |
|---|---|
| Programming Key | Prepares locks for use, registers management credentials, provides authorised override access and can supply temporary external power |
| Manager Key | Provides authorised override, inspection and management access |
| Manager RFID Credential | Provides compatible management access without requiring the day-to-day user credential |
| Function Key | Required where a compatible deadbolt lock must be changed between shared-use and assigned-use operation |
Programming and management credentials should be stored securely and made available only to authorised personnel.
Optional Digilock Mobile Access
Compatible Cue RFID configurations may be supplied with Digilock Mobile Access. These locks include Bluetooth Low Energy functionality and can be operated using an approved credential through the Digilock Mobile Access application.
Mobile operation is not included with every Cue RFID model. Confirm that the selected lock supports Digilock Mobile Access before ordering where smartphone operation is required.
Battery and Maintenance Guidance
Cue RFID locks use four AA batteries and do not require a mains electrical connection. Digilock publishes performance of up to 75,000 RFID cycles based on average use.
Actual battery life depends on usage frequency, battery quality and installation conditions. A planned inspection and battery-replacement programme is recommended for larger locker installations.
Compatible management keys can provide temporary external power if the internal batteries no longer have sufficient charge.
Installation and Retrofit Checklist
Cue RFID locks are suitable for new lockers and compatible retrofit projects. Before ordering, confirm:
- Locker-door material and thickness
- Door handing and opening direction
- Existing lock holes and door cut-outs
- Internal clearance behind the locker door
- Deadbolt or deadlatch mechanism
- Shared-use or assigned-use operation
- RFID credential format and compatibility
- Number of user and management credentials required
- Whether Digilock Mobile Access is required
Technical Documents and Related Products
Review the appropriate technical drawing before drilling or modifying a locker door:
Compare other locker locks, browse locker locks by type or view the Digilock Cue keypad locker lock where code-operated access is preferred.
Further manufacturer information is available from the official Digilock Cue product page .
Digilock Cue RFID Lock FAQs
What is a Digilock Cue RFID locker lock?
A Digilock Cue RFID lock is a battery-powered electronic locker lock operated by presenting a compatible RFID card, wristband, key fob or sticker. It is available with deadbolt and deadlatch mechanisms for shared-use or assigned-use locker systems.
What is the difference between shared use and assigned use?
Shared use allows a person to select an available locker and secure it temporarily with their RFID credential. Once reopened and vacated, the locker becomes available for another user. Assigned use registers one or more authorised credentials to a particular locker for continuing access.
Should I choose a Cue RFID deadbolt or deadlatch?
Choose a deadbolt for shared-use or assigned-use operation. Choose a deadlatch for assigned-use lockers that should secure automatically when the door closes. Review the deadbolt specification and deadlatch specification before ordering.
Which RFID credentials can operate the lock?
Compatible credential formats include RFID cards, wristbands, key fobs and stickers. Existing access cards should be tested before a complete system is ordered because not every RFID credential technology is automatically compatible.
How many users can be assigned to one Cue RFID lock?
Up to 20 compatible user credentials can be assigned to an assigned-use RFID lock. These may include supported RFID and Digilock Mobile Access credentials.
Which batteries does the Cue RFID lock use?
The Digilock Cue RFID lock uses four AA batteries. Digilock publishes performance of up to 75,000 RFID cycles based on average use. Actual battery life depends on usage, battery quality and installation conditions.
Does a Cue RFID lock require mains electricity?
No. Cue RFID locks are powered by four AA batteries and do not require mains wiring. Compatible management keys can provide temporary external power where the internal batteries are depleted.
What happens if a user loses their RFID credential?
An authorised manager can override the lock using a valid Digilock management credential or Programming Key. For assigned-use lockers, the lost credential should then be removed and the replacement credential registered.
Are programming and management credentials required?
Yes. A Programming Key and at least one compatible Manager Key or Manager RFID Credential are required to prepare the locks for use. Management credentials also support authorised override and inspection functions.
Can Cue RFID locks work with a smartphone?
Smartphone operation is available only on compatible locks supplied with Digilock Mobile Access functionality. Mobile access is not included with every Cue RFID configuration and must be confirmed before ordering.
Can a Cue RFID lock be fitted to an existing locker?
A retrofit may be possible, but compatibility depends on the locker door material, thickness, handing, existing preparation and available internal clearance. Send photographs and measurements to Total Locker Service before ordering replacement locks.
Where can I compare other locker locks?
Visit the locker locks guide to compare electronic, mechanical, key, combination, coin and contactless lock options. You can also browse locker locks by type or view the Digilock Cue keypad lock.
Does Total Locker Service provide after-sales support?
Yes. Total Locker Service can assist with product selection, replacement-lock identification, compatible credentials and after-sales support. Visit locker parts and service or review the delivery and returns information before ordering.
Delivery
Delivery Information
The approximate lead time is 15 Days.
Standard delivery is available to mainland UK addresses, Monday to Friday between 8:00 am and 5:00 pm.
Deliveries are kerbside only. Products may be delivered by a third-party pallet or specialist carrier using a suitable commercial vehicle.
The customer is responsible for providing suitable personnel and equipment to unload the delivery safely.
Please tell us before ordering about restricted access, specific delivery dates or times, FORS requirements or other special delivery arrangements. These may be available at an additional cost.